Procedures For When You Come By
We're open from 11:00 to 6:00, 6 days a week (we're closed on Wednesday)
We are open outside in our parking lot, and will help you from outside. Please do not try to enter the shop. We have been operating this way for a year now with great success.
It's very busy right now, and we very likely will not be able to answer the phone.
- The fastest way to get ahold of us is to text us: 844-646-2800 - we had to switch to a new text number temporarily.
- You can also email us: firstname.lastname@example.org
- We're open online 24/7; if you choose in-store pickup we'll help you out when you arrive, and swap or return purchases as needed.
- For the well being of our staff and the community, we ask that you:
- Wear a mask - without exception. We have them available if you do not have one.
- Remain outside of the shop at all times. We will help you from outside.
- Text us before coming for the fastest reply! Live chat is available during our open hours, from 11 AM-6 PM (replies may be slower on days that we are closed - Wednesdays at the moment)
- We no longer rent bikes. It isn't something we have been able to do during the pandemic.
Repairs and Service - Updated May 8th
Inventory Update - Updated April 26th
- Kids bike stock update:
- If you're looking to get a 12" or 16" bike, we have plenty. Plenty of stock of 20" single speeds too.
- Plenty of 24" bikes finally!
- 26" wheel bikes for older kids are in very short supply but we have some.
- Adult bikes from about $550 to $1200 are in very short supply. We do have some, but very few are mountain bikes.
- We have hundreds of bikes on backorder, so text us or email us if you want to be notified when we do get something back into stock. We can add you to our wait list! We do follow up!
- We have good stock of trunk racks for the first time in a long time! Very limited supply of hitch racks.
- We have plenty of helmets, locks, lights, tires, and many other common accessories and parts. Some shops are sold out of tubes - not us.
- Want to ride with your kids? We've got trailers and childseats in stock from Topeak, Burley, and Yepp.
- Want to ride inside? We've got trainers in stock. Very limited quantities remain!
- Shop bikes on our website here!
Trust us - we'll do our best to find you the right bike based on your budget, current wait time, and flexibility of choice - but we'll NEVER sell you a bike that isn't right for you.
- Before coming by to test ride, please send us a text at 844-646-2800 to ensure that we have something built for you. COVID-19 has greatly affected the inventory of bicycles and bicycle parts/accessories. We are limiting test rides to 2 bikes per person, for both cleaning and time issues.
- If we have a bike in stock and assembled, we can hold it for two days with no payment for you to test ride. If you like the bike and want to take it, we'll do our best to get any accessories installed within 48 hours.
- If we have a bike in stock and it is not assembled, we can schedule it up for assembly so you can try it. We are not permitted to sell bikes in the box, and we cannot ship bikes to you (with a few exceptions). We must build them all. We will hold any test ride bike for two days after we build it without payment before releasing it to stock.
- If we don't have a bike in stock, we may be able to special order it. A full deposit is required, but is refundable as long as the bike does not leave the shop. You are welcome to test ride before making a decision. We'll never pressure you into taking a bike with you that you don't love.