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COVID-19 Updates

WE'RE OPEN FROM 11:00 TO 6:00, 7 DAYS A WEEK.

As of July 15th, we are back open indoors. Feel free to come on in, and feel free to bring your bike inside with you. We missed you!

  • It's pretty busy, and we may not be able to answer the phone - that said, we're doing pretty well with it.
  • You can always text us: 510-522-0070 - as of 9/10/21 we're back to texting from our 510 phone number. We're getting back to texts very quickly. Live chat is available during our open hours, from 11 AM-6 PM. Replies may be slower on the weekends as it's busier.
  • You can also email us: info@alamedabicycle.com - this may take a bit longer to hear back.
  • We're open online 24/7; if you choose in-store pickup we'll help you out when you arrive, and swap or return purchases as needed.

Our current mask policy is as follows:

  • There is a mask mandate in Alameda County as of 8/3.   In accordance with this, we are requiring everyone, regardless of vaccination status, to wear a mask.  Our staff will be masked as well.  
  • We have masks available if you do not have one.
  • We have sanitizer by both doors, and a sink in the bathroom if you'd like to wash your hands.

We no longer rent bikes. It isn't something we have been able to do during the pandemic.  We sold all of our rentals a long time ago.  We recommend the Berkeley Bike Station in Berkeley or Sports Basement in Berkeley for bike rentals.  As far as we know, no one in Alameda rents bikes at the moment.

Repairs & Service - Updated SEPTEMBER 9th

Tire/Tube Repairs

Feel free to drop off any time.  We'll have them fixed within 24 hours or less.

Checked-In Repairs

We are currently scheduling larger, checked-in repairs/tune-ups for September 29th

Appointments

We are currently booking appointments for same day service for October 28th

INVENTORY UPDATE - UPDATED SEPTEMBER 9th

  • BIKES:
    • We have a few 24" bikes again but they'll be going fast.  
    • We have a few small/extra small mountain bikes for older kids right now,
    • Just got a bunch of street bikes from Giant/Liv/Momentum, though!
    • Big Fairdale order coming soon.  Just got a bunch of Fyxation Pixel 7s and Third Wards, too.
  • Adult bikes from about $550 to $1200 are in very short supply.   We tend to get these in and they go pretty fast.  Our website inventory is accurate!   Very, very few drop bar road bikes or full suspension mountain bikes in stock.
  • We have hundreds of bikes on backorder, so text us or email us if you want to be notified when we do get something back into stock.  We can add you to our wait list!  We do follow up!
  • We have trunk and hitch bike racks in stock
  • We have plenty of helmets, locks, lights, tires, and many other common accessories and parts.  Some shops are sold out of tubes - not us.
  • Want to ride with your kids? We've got trailers and childseats in stock from Topeak, Burley, and Yepp.
  • Want to ride inside? We've got trainers in stock.  
  • Shop bikes on our website here!

In-Stock Bikes

Allow an hour to get set up at the shop, depending on the bike.

Test Ride Assembly

Currently scheduling test ride bike builds 3-4 days out.

Special Order Bikes

Allow 1-2 weeks for delivery and assembly. (It is pretty unlikely right now that we'd be able to special order any bike.)

Trust us -  we'll do our best to find you the right bike based on your budget, current wait time, and flexibility of choice - but we'll NEVER sell you a bike that isn't right for you.  

  1. Before coming by to test ride, please send us a text at 510-522-0070 to ensure that we have something built for you. COVID-19 has greatly affected the inventory of bicycles and bicycle parts/accessories. We are limiting test rides to 2 bikes per person, for both cleaning and time issues.  
  2. If we have a bike in stock and assembled, we can hold it for two days with no payment for you to test ride. If you like the bike and want to take it, we'll do our best to get any accessories installed within 48 hours.
  3. If we have a bike in stock and it is not assembled, we can schedule it up for assembly so you can try it.  We are not permitted to sell bikes in the box, and we cannot ship bikes to you (with a few exceptions).  We must build them all. We will hold any test ride bike for two days after we build it without payment before releasing it to stock.
  4. If we don't have a bike in stock, we may be able to special order it (though unlikely right now).  A full deposit is required, but is refundable as long as the bike does not leave the shop.  You are welcome to test ride before making a decision.  We'll never pressure you into taking a bike with you that you don't love.

SEE OUR POLICIES

Including returns and exchanges.

NEED HELP OR HAVE A QUESTION?

Live chat is available via text message at 510-522-0070. You can email us at info@alamedabicycle.com